I’m an old Premier Sports customer
Premier Sports have become Viaplay on the 1st of November. If you had an active subscription on Premier Sports your account has been moved to Viaplay. From 1st of November you can download the app on most popular devices, see full list here. You will have received an email with further instructions on how to activate the account once it’s ready. Your username remain the same and your subscription will continue as Viaplay Total (films, series, and sports). Note that any pay-per-view event is not included in any of the packages.
If you have access to Viaplay channels via the Sky box, you will also get access to Viaplay’s streaming service. If you didn’t have an active subscription at Premier Sports on the 1st of November, you can just create an account on viaplay.com/gb-en/ and start a subscription.
What happens to my account and subscription?
If you had an active subscription on Premier Sports prior to the 1st of November your account is moved to Viaplay. Your username will remain the same and you will be billed through the same method as before.
Customers who are had access to Premier Sports through a Sky box will keep access to the channels as before, however they will now be found under new names; Viaplay Sports 1, Viaplay Sports 2 and Viaplay Xtra. You will also get access to Viaplay with the same username. Instructions has been sent to your email, otherwise just request a new password here.
How much will I pay going forward?
As a previous Premier Sports customer you will get access to Viaplay Total package for £14.99/month. With Viaplay Total you will get access to all the films, series and more sports than before (pay-per-views not included.)
If you had an annual subscription or one of the special packages at Premier Sports, check your email for more information about how your billing will continue.
All customers who had access to content through a Sky box will continue to have that as their payment method.
I don't wish to continue my subscription
Once you have gained access to your Viaplay account, you can login and manage your subscription directly from your account pages. If you cancel your subscription you will still be able to use the service until your next scheduled billing date. You can see your next billing from the account summary.
If your subscription gave you access to content via a Sky box and you wish to cancel that subscription, you can do so by logging into your account here, click on “My Subscriptions”, select the Cancel Subscription link at the bottom and follow the instructions.
Customers with access through a Sky box
Customers who had access to Premier Sports through a Sky box will keep access to the channels as before, however they will now be found under new names; Viaplay Sports 1, Viaplay Sports 2 and Viaplay Xtra. You will also get access to Viaplay with the same username. If you haven’t activated your Viaplay account yet, click here to set a password. The username is the same as your login on Premier Player.
If you have a subscription such as described above and wish to cancel it, you can do so by logging into your account here, click on “My Subscriptions”, select the Cancel Subscription link at the bottom and follow the instructions.
I had an account but no active subscription on Premier Sports
If you used to be a subscriber to Premier Sports, but didn’t have an active package on the 1st of November, 2022 your account has not been moved over to Viaplay. In that case you can just head over to viaplay.com/gb-en/ and start a subscription at Viaplay. Note that you have to add a payment method – even if you choose to start with a free trial.
