Update your payment method
If you have received an email from us saying that we cannot withdraw the payment from your account, you might need to update your payment details on your account. You do this easily by logging in on your account in a browser. Go to settings and add a new payment method, it can be either a Visa or a Mastercard or you can choose to pay through Paypal.
Whichever you choose, the connected card has to have sufficient funds and to be issued by a bank within the UK. Read more here.