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Buffering, poor quality

If you experience any of the these issues when watching Viaplay, follow the tips we have gathered below.

  • Buffering/loading
  • Black screen
  • Poor quality

Regardless of your streaming device, check these first:

  1. Make sure your internet connection is sufficient (Do speedtest here)
  2. Make sure your device is supported (link to Device page)
Watching on Viaplay app
  1. Update the app
  2. Do xxx
Watching on website
  1. Change browser
  2. xxx
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