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Choose a payment method

When a card is for some reason not accepted, you will get an error message. The reason behind the card not getting accepted could be that it is not....

Internet speed recommendations

Here you find the recommendations for internet speed when streaming movies, TV shows and live sports on Viaplay.

Manage your account

You can easily manage your account information and settings whenever you are logged in to your Viaplay account on. Note that you can't change all....

Internet/bandwidth consumption

The internet/bandwidth consumption varies depending on the image quality being streamed.  When you stream at the Highest (HD), consumption is....

Viaplay Households 

Activate your voucher code

Go to viaplay.is/redeem on a web browser to activate the offer.Enter your code in the window and click Nota. Enter the mail....

Viaplay and Chromecast

Connect your mobile device or computer to a Chromecast and start streaming content on a big screen!

I have trouble with playing content

Download content in offline mode

In order to watch TV shows and movies without internet connection, you have the possibility to download certain titles* to offline mode on your....

Change spoken languages ​​and subtitles

You can change the spoken language ​​and subtitles on the titles where we offer several alternatives. Options for spoken language are mainly....

Get started with Viaplay

To get started with Viaplay, you need to create an account, add a payment method and select a package. Note! If you only want to rent or buy movies,....

Updated Terms and Conditions

How Viaplay’s broadcasts work

A football match, movie or an episode of a TV-series has to go through a few steps before the stream can be watched on your device. Curious? See....

Profiles on Viaplay

With profiles you have the opportunity to create your own activity list that doesn't clash with other viewers, to save your own favorites without....

The image freezes/buffers continuously

Buffering issues are most often network related and therefore it is good to ensure that the network works properly. Viaplay uses something called....

Recommended internet browsers

To stream content on a computer, please use one of the following browsers: Google Chrome, Safari, Microsoft Edge or other Chrome-based browsers.....

Login to Viaplay

When signing in, use the email address and password that you selected when you created the account. On Smart TV, Apple TV and gaming consoles, you....

Region block & VPN

Businesses, hotels and schools can use networks that are based abroad, and therefore connect you to another country. This can block you from using....

Subscriptions & purchases on Apple devices

You can create a Viaplay account and start a subscription directly in your Apple device (iPhone, iPad, Apple TV*). You will then be charged through....

Cancel subscription

Are you a direct Viaplay customer or do you pay for your subscription through iTunes? Choose your payment method below and read more about how to....

Functionalities on our devices

Here you can see what features are available on our platforms.

Find your Viaplay account

Have you registered a Viaplay account with several mail addresses and are unsure of which ones are active? Don't worry - you can find out which....

Airplay on Apple devices

With Airplay, you can mirror content from your iPhone or iPad directly to an Apple TV or Smart TVs with the TV app. To use Airplay, you need to....

Change your package

You can change your package at Reikningurinn minn. when you are logged in to your account at viaplay.is on a computer, alternatively on the web....

Nations League

UEFA Nations League is here again! Follow the world class football national teams on Viaplay between the 2nd and the 14th of June. You can watch the....

iTunes customer

Do you pay though iTunes you need to cancel your subscriptions via Settings > Apple ID > iTunes & App Store > View Apple ID > Subscriptions on....

Select the image quality on your mobile device or tablet

The internet/bandwidth consumption on Viaplay varies depending on the image quality being streamed. If you experience buffering during playback, or....

Tab navigation

If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the....

Your devices

You can have up to five devices registered on your account. A device is for example a computer, mobile phone, tablet, gaming console or a Smart TV.....

Viaplay abroad

Since the new portability regulation came into action in April 2018, you now have the opportunity to bring your local Viaplay to all destinations....

Changes for you with an LG and Samsung TV

Payment on Viaplay

I can’t log in to Viaplay

Champions League on Viaplay

We're excited to be able to offer the finest football club competition to our Icelandic customers! In order to watch Champions League on Viaplay,....

NHL on Viaplay

Screen reader (Text to speech)

Viaplay is designed to work seamlessly with popular screen readers, helping people with visual and other impairments navigate the service. On the....

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