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Internet/bandwidth consumption

The internet/bandwidth consumption varies depending on the image quality being streamed.  When you stream at the Highest (HD), consumption is....

Internet speed recommendations

Here you find the recommendations for internet speed when streaming movies, TV shows and live sports on Viaplay.

Choose a payment method

When a card is for some reason not accepted, you will get an error message. The reason behind the card not getting accepted could be that it is not....

Viaplay Households 

I have trouble with playing content

How Viaplay’s broadcasts work

A football match, movie or an episode of a TV-series has to go through a few steps before the stream can be watched on your device. Curious? See....

Download content in offline mode

In order to watch TV shows and movies without internet connection, you have the possibility to download certain titles* to offline mode on your....

Manage your account

You can easily manage your account information and settings whenever you are logged in to your Viaplay account on. Note that you can't change all....

Get started with Viaplay

To get started with Viaplay, you need to create an account, add a payment method and select a package. Note! If you only want to rent or buy movies,....

The image freezes/buffers continuously

Buffering issues are most often network related and therefore it is good to ensure that the network works properly. Viaplay uses something called....

Recommended internet browsers

To stream content on a computer, please use one of the following browsers: Google Chrome, Safari, Microsoft Edge or other Chrome-based browsers.....

Activate your voucher code

Go to viaplay.is/redeem on a web browser to activate the offer.Enter your code in the window and click Nota. Enter the mail....

Viaplay and Chromecast

Connect your mobile device or computer to a Chromecast and start streaming content on a big screen!

Region block & VPN

Businesses, hotels and schools can use networks that are based abroad, and therefore connect you to another country. This can block you from using....

Functionalities on our devices

Here you can see what features are available on our platforms.

Select the image quality on your mobile device or tablet

The internet/bandwidth consumption on Viaplay varies depending on the image quality being streamed. If you experience buffering during playback, or....

Updated Terms and Conditions

Tab navigation

If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the....