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The message “Two streams are already playing” is displayed
Restart devices you have used recently. Sign out and back in on the device you are trying to watch on. Change your password on your account. This will sign out all devices within 24 hours. You can normally watch two streams at the same time on the....
Activate a promo code
Activate discount codes on Viaplay: here we show how to use discount codes for two types of purchases – packages and rental movies.
Error message “The service is not available in your region”
Are you getting the error message "The service is not available in your region"? This article shows how to troubleshoot and fix the problem.
Error code 1001 on Samsung TV
If you get error code 1001 on your Samsung TV when using the Viaplay app, we recommend following these steps to check the internet connection, fully close the app, and restart both the TV and the app properly.
Functionalities on our devices
Here you can see what features are available on our platforms.
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