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Start Viaplay on your Smart TV
Can’t find or start Viaplay on your Smart TV? This article shows how to open, install, and sign in to the app step by step.
Reinstall the Viaplay app on your device
Guide on how to uninstall and reinstall the Viaplay app on mobile, tablet, smart TV, and game console.
Create and manage a Viaplay household
A Viaplay household is a group of devices that use the same internet connection at the location where you usually watch Viaplay. The household is created by signing in to Viaplay through a smart TV, Apple TV, or another compatible TV box, and your....
Troubleshoot why your smart TV is not supported
As of 12 January 2026, support will end for certain smart TV models from Samsung, LG and Philips. This means that we do not officially support these devices, but the service may still work. If your TV is affected, a message will appear in the....
Error code 1001 on Samsung TV
If you get error code 1001 on your Samsung TV when using the Viaplay app, we recommend following these steps to check the internet connection, fully close the app, and restart both the TV and the app properly.
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