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Activate purchase lock
Enable a purchase lock to require a code for all one-time purchases on your account.
Replay and rewind
Watch sports broadcasts as a replay for up to 48 hours via the schedule, or rewind an ongoing live broadcast up to 4 hours.
Message that the monthly payment failed
Did the payment for your subscription fail? The article shows how to check your balance, enable your card for online purchases, and change your payment method.
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 2001 is caused by problems with the internet connection. The article shows how to troubleshoot buffering, check your speed, and restore a stable connection.
Understand how your billing is affected when your payment card expires
Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.
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