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Problem purchasing a package or rental/purchase movie
Om du har problem att genomföra ett köp tar guiden upp felsökningssteg som att testa annan enhet eller webbläsare, kontrollera kort och saldo samt byta betalningsmetod i Mitt konto.
Change payment method
This article shows how to change the payment method for your subscription, which payment methods are supported, and reasons why cards are declined during payment.
Check which Viaplay package you have
See which Viaplay subscription is linked to your account.
Watch sports in Ultra HD
Se sport i Ultra HD på Viaplay. Artikeln visar vad som krävs för att se sport i Ultra HD och hur du hittar dessa sändningar.
Set Hertz on certain devices
Fix choppy playback by setting your device to 50 Hz. This article explains how to change the setting on certain devices and why it is necessary.
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