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Message that the monthly payment failed
Did the payment for your subscription fail? The article shows how to check your balance, enable your card for online purchases, and change your payment method.
Check the reason for double charging
Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.
Upgrade your Viaplay package
Information about how to upgrade your Viaplay package, when the upgrade takes effect, and how your payment is affected.
Downgrade your Viaplay package
Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.
Charges from Viaplay when included via a TV provider
Are you being charged by Viaplay even though the service is included through your TV provider? Here you can see how to find and manage your package.
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