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Understand how your billing is affected when your payment card expires


Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.

Change billing date


Change the billing date for your Viaplay subscription. This article contains information on how to change the billing date and what to consider before making the change.

Incorrect charge


Zie je een onverwachte afschrijving van Viaplay? Ontdek hoe je gereserveerde bedragen, gratis periodes en de status van je abonnement controleert.

Fix the error “Your payment card could not be verified”


Fix the error “Your payment card could not be verified”. This article shows how to check 3D Secure, your balance, and what to do if the payment still does not work.

Check why you are being charged without a Viaplay account


Do you see an unknown charge from Viaplay? This article explains what details you need to trace the payment.

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