How Viaplay’s broadcasts work

A football match, movie or an episode of a TV-series has to go through a few steps before the stream can be watched on your device. Curious? See below.

In order for you as a customer to always be able to watch our streams in good quality, the content is transmitted with what we call the „Adaptive Bit Rate“-technology. This means that the video quality and screen resolution are adapted to your internet speed and the capacity of the device being used. In other words – if you have a stable and consistent internet connection, you will have a stable and consistent viewing experience. However, if your connection varies, the streams may also vary in quality and you may experience that the video is buffering.

When a person chooses something from our content, it automatically sends out a request to get access to it through your network. The request is then intercepted by a Content Delivery Network (CDN), which later collects and transmits the necessary information about your device and internet speed to the content distributor.

Thus, CDN is a system of broadcast servers that delivers content to users based on various variables. The system automatically selects the CDN that is technically closest to the receiver – not necessarily geographically closest. Should the server become overloaded, the user will automatically be connected to another server – the same applies if a server should crash. Thus, with this system, Viaplay cannot be overloaded.

Delays in live events?
Depending on how your devices receive the streams, the delay may vary. Due to the fact that the signal needs to be encoded so that it is adapted to be transmitted digitally over the internet instead of linear TV broadcasting, there may be a delay of up to 90 seconds, when it comes to, for example, live events.

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