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SDH subtitles are not showing on Apple TV
If subtitles for the deaf and hard of hearing (SDH) are not showing when you watch Viaplay on your Apple TV, enable this feature in your device’s settings. Follow these steps: Open Settings on your Apple TV. Select Accessibility. Select Subtitles....
Activity list
Continue watching movies and series on any device via your Activity list, and learn how to find and manage titles.
Problem adding/updating a payment card
If you can't add or update your payment card, make sure it is a Visa, Mastercard, or American Express card issued by an Icelandic bank. Also, ensure that the card is enabled for online purchases in your bank's app.
Message that the monthly payment failed
Did the payment for your subscription fail? The article shows how to check your balance, enable your card for online purchases, and change your payment method.
Understand how your billing is affected when your payment card expires
Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.
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