Search Results for: Har+skaffat+viasat+paket+men+inte+f%C3%A5tt+n%C3%A5got+kort+%C3%A4n+hur+loggar+man+in+p%C3%A5+viaplay


Problem adding/updating a payment card


If you can't add or update your payment card, make sure it is a Visa, Mastercard, or American Express card issued by an Icelandic bank. Also, ensure that the card is enabled for online purchases in your bank's app.

Message that the monthly payment failed


Did the payment for your subscription fail? The article shows how to check your balance, enable your card for online purchases, and change your payment method.

Understand how your billing is affected when your payment card expires


Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.

Error code 9101 on Apple TV


Are you getting error code 9101 on your Apple TV? This article explains how to troubleshoot and resolve the issue that generated the error code.

Error code 1001 on Samsung TV


If you get error code 1001 on your Samsung TV when using the Viaplay app, we recommend following these steps to check the internet connection, fully close the app, and restart both the TV and the app properly.

If you did not find what you are looking for please try again or go back to the start page

Need more help?

We are available every day between 11:00 and 20:00

For the fastest possible assistance, we recommend contacting us via chat.

Press here to view more contact options

By contacting us, you confirm that you have read and understood our Privacy Notice.