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Error code 1001 on Samsung TV

If you get error code 1001 on your Samsung TV when using the Viaplay app, we recommend following these steps to check the internet connection, fully close the app, and restart both the TV and the app properly.

Set Hertz on certain devices

Fix choppy playback by setting your device to 50 Hz. This article explains how to change the setting on certain devices and why it is necessary.

Error code 5001 / 5002 / 5006

Are you getting error code 5001, 5002 or 5006? This article shows how to troubleshoot and resolve the issue causing these error codes.

Change billing date

Change the billing date for your Viaplay subscription. This article contains information on how to change the billing date and what to consider before making the change.

Viaplay packages with ads