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Cannot change package
Can’t change your Viaplay subscription? The article shows how to check if changes must be made via a browser, Apple, TV provider, or after the binding period has ended.
Troubleshoot why your smart TV is not supported
As of 12 January 2026, support will end for certain smart TV models from Samsung, LG and Philips. This means that we do not officially support these devices, but the service may still work. If your TV is affected, a message will appear in the....
Profiles on Viaplay
With profiles you have the opportunity to create your own activity list that doesn't clash with other viewers, to save your own favorites without mixing them up with the rest of the family, and to ensure that kids only can watch suitable content....
Manage logged-in devices
Here we show how to see which devices are logged into your Viaplay account, how to log out one or all devices – and what to do if you find unknown devices. You can use up to five devices per day
Change password and email address
Manage your account details, including how to change your password, reset a forgotten password, and update your email address.
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