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Change video quality in the Viaplay app
Adjust the video quality in the Viaplay app to reduce buffering, save data, or free up storage space from streamed content.
Download content in offline mode
In order to watch TV shows and movies without internet connection, you have the possibility to download certain titles* to offline mode on your mobile devices (mobile/tablet). At this time it's not possible to download material on other devices....
Cannot change package
Can’t change your Viaplay subscription? The article shows how to check if changes must be made via a browser, Apple, TV provider, or after the binding period has ended.
Troubleshoot why your smart TV is not supported
As of 12 January 2026, support will end for certain smart TV models from Samsung, LG and Philips. This means that we do not officially support these devices, but the service may still work. If your TV is affected, a message will appear in the....
Manage logged-in devices
Here we show how to see which devices are logged into your Viaplay account, how to log out one or all devices – and what to do if you find unknown devices. You can use up to five devices per day
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