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Why you’re charged after cancelling
Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.
Find Viaplay account linked to a payment card
Hitta vilket Viaplay-konto du använder genom att söka med ditt betalkort. Logga in på viaplay.se och se vilka konton som matchar kortuppgifterna – om du inte får någon träff kan du prova med ett annat kort.
Get a package via an Apple device
Get a Viaplay package via Apple and be billed through your Apple account. This applies to iPhone, iPad, and Apple TV. Follow the steps to subscribe and start watching right away.
Viaplay abroad & VPN
Use Viaplay in your home country or temporarily in the EU. This article explains where the service works and why VPN is not supported.
Check why you are being charged without a Viaplay account
Do you see an unknown charge from Viaplay? This article explains what details you need to trace the payment.
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