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Problems activating a value code
If you have received a value code but are experiencing problems when trying to activate it, start by checking the following: Enter the code exactly as you received it. Make sure the code has not expired or already been used. If you are still having....
Check why you are being charged without a Viaplay account
Do you see an unknown charge from Viaplay? This article explains what details you need to trace the payment.
Change payment method
This article shows how to change the payment method for your subscription, which payment methods are supported, and reasons why cards are declined during payment.
Get a package via an Apple device
Get a Viaplay package via Apple and be billed through your Apple account. This applies to iPhone, iPad, and Apple TV. Follow the steps to subscribe and start watching right away.
Change billing date
Change the billing date for your Viaplay subscription. This article contains information on how to change the billing date and what to consider before making the change.
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