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Why you’re charged after cancelling
Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.
Watch selected events with Pay-Per-View
Certain selected sports broadcasts and events can be viewed by paying for a single event, known as Pay-Per-View (PPV). To purchase a PPV event, you need: A Viaplay account A registered payment method on your account You do not need to subscribe to....
Problems activating a value code
If you have received a value code but are experiencing problems when trying to activate it, start by checking the following: Enter the code exactly as you received it. Make sure the code has not expired or already been used. If you are still having....
Check why you are being charged without a Viaplay account
Do you see an unknown charge from Viaplay? This article explains what details you need to trace the payment.
Change payment method
This article shows how to change the payment method for your subscription, which payment methods are supported, and reasons why cards are declined during payment.
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