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Problem purchasing a package or rental/purchase movie
Om du har problem att genomföra ett köp tar guiden upp felsökningssteg som att testa annan enhet eller webbläsare, kontrollera kort och saldo samt byta betalningsmetod i Mitt konto.
Error code 5001 / 5002 / 5006
Are you getting error code 5001, 5002 or 5006? This article shows how to troubleshoot and resolve the issue causing these error codes.
Set Hertz on certain devices
Fix choppy playback by setting your device to 50 Hz. This article explains how to change the setting on certain devices and why it is necessary.
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