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Check the reason for double charging
Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.
Activate your discount code as an existing customer
Guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues.
Get a package via an Apple device
Get a Viaplay package via Apple and be billed through your Apple account. This applies to iPhone, iPad, and Apple TV. Follow the steps to subscribe and start watching right away.
Why you’re charged after cancelling
Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.
Fix choppy audio on Android TV
Fix choppy audio on Android TV during sports playback by updating the Viaplay app. The article shows how to update, restart the device, and check the connection.
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