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Check the reason for double charging
Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.
Downgrade your Viaplay package
Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.
Error code 9101 on Apple TV
Are you getting error code 9101 on your Apple TV? This article explains how to troubleshoot and resolve the issue that generated the error code.
Activate your discount code as an existing customer
Guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues.
Change billing date
Change the billing date for your Viaplay subscription. This article contains information on how to change the billing date and what to consider before making the change.
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