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Set Hertz on certain devices
Fix choppy playback by setting your device to 50 Hz. This article explains how to change the setting on certain devices and why it is necessary.
Why you’re charged after cancelling
Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.
Viaplay abroad & VPN
Use Viaplay in your home country or temporarily in the EU. This article explains where the service works and why VPN is not supported.
Tab navigation
If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the Tab key on the keyboard to move through menus and controls (such as links, buttons, form fields, and....
Activate a promo code
Activate discount codes on Viaplay: here we show how to use discount codes for two types of purchases – packages and rental movies.
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