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Why you’re charged after cancelling
Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.
Problem adding/updating a payment card
Om du inte kan lägga till eller uppdatera ditt betalkort, kontrollera att kortet är Visa, Mastercard eller Amex och utfärdat av en svensk bank. Säkerställ att det är öppet för internetköp i din banks app. Du behöver även verifiera kortet med....
Viaplay abroad & VPN
Use Viaplay in your home country or temporarily in the EU. This article explains where the service works and why VPN is not supported.
Tab navigation
If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the Tab key on the keyboard to move through menus and controls (such as links, buttons, form fields, and....
Activate a promo code
Activate discount codes on Viaplay: here we show how to use discount codes for two types of purchases – packages and rental movies.
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