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Charged during free trial
Due to studio rights and for validating that you are 18 years of age, we ask for a payment method when signing up. We will then send an authorization request to your bank. It may look like a charge, but it's only a temporary reservation. It will be....
Functionalities on our devices
Here you can see what features are available on our platforms.
Change payment method
This article shows how to change the payment method for your subscription, which payment methods are supported, and reasons why cards are declined during payment.
Incorrect charge
Zie je een onverwachte afschrijving van Viaplay? Ontdek hoe je gereserveerde bedragen, gratis periodes en de status van je abonnement controleert.
Content disappearing from Viaplay
See why content disappears from Viaplay. The article explains how rights work, how to see when content is removed, and what applies when rights are renewed.
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