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Check the reason for double charging
Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.
Activate your discount code as an existing customer
Guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues.
Upgrade your Viaplay package
Information about how to upgrade your Viaplay package, when the upgrade takes effect, and how your payment is affected.
Downgrade your Viaplay package
Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.
Advertisements on Viaplay
Overview of how advertisements work on Viaplay, where they appear, and how ad display varies by subscription package.
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