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Change spoken languages and subtitles
You can change the spoken language and subtitles on the titles where we offer several alternatives. Options for spoken language are mainly available on kids content. Please note that not all kids titles are available in several languages. If....
Error code 1001-1006
Error code 1001-1006 indicates that there is a problem with playback. Code 1001 most commonly appears on Samsung TVs and can usually be resolved by following the instructions here. If you receive any of these error codes on another device, follow....
Error code 6002-6008
Error code 6002-6008 usually indicates a problem with the Content Decryption Module (CDM), which is responsible for DRM (digital rights management) and secure playback of content. If you receive this code, follow the steps below to try to resolve....
Find the package you are being charged for
Can’t find a package even though you’ve been charged? This article shows how to find the Viaplay account with the active package.
App and subtitle language settings
Information on Viaplay app and subtitle languages, including how to report missing or incorrect subtitles.
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