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Find the package you are being charged for
Can’t find a package even though you’ve been charged? This article shows how to find the Viaplay account with the active package.
Find Viaplay account linked to a payment card
Hitta vilket Viaplay-konto du använder genom att söka med ditt betalkort. Logga in på viaplay.se och se vilka konton som matchar kortuppgifterna – om du inte får någon träff kan du prova med ett annat kort.
Check the reason for double charging
Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.
Understand how your billing is affected when your payment card expires
Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.
Problems activating a value code
If you have received a value code but are experiencing problems when trying to activate it, start by checking the following: Enter the code exactly as you received it. Make sure the code has not expired or already been used. If you are still having....
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