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If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the Tab key on the keyboard to move through menus and controls (such as links, buttons, form fields, and....
Understand how your billing is affected when your payment card expires
Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.
Fix the error “Your payment card could not be verified”
Fix the error “Your payment card could not be verified”. This article shows how to check 3D Secure, your balance, and what to do if the payment still does not work.
Error code 5001 / 5002 / 5006
Are you getting error code 5001, 5002 or 5006? This article shows how to troubleshoot and resolve the issue causing these error codes.
Activate purchase lock
Enable a purchase lock to require a code for all one-time purchases on your account.
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