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If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the Tab key on the keyboard to move through menus and controls (such as links, buttons, form fields, and....
Understand how your billing is affected when your payment card expires
Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.
Fix the error “Your payment card could not be verified”
Fix the error “Your payment card could not be verified”. This article shows how to check 3D Secure, your balance, and what to do if the payment still does not work.
Activate purchase lock
Enable a purchase lock to require a code for all one-time purchases on your account.
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 2001 is caused by problems with the internet connection. The article shows how to troubleshoot buffering, check your speed, and restore a stable connection.
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