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Manage your account

You can easily manage your account information and settings whenever you are logged in to your Viaplay account on. Note that you can't change all....

I received an unexpected billing from Viaplay

Activate your discount code as a new customer

New customers guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues.

Activate your discount code as an existing customer

Guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues. 

Get started with Viaplay

To get started with Viaplay, you need to create an account, add a payment method and select a package. Note! If you only want to rent or buy movies,....

Profiles on Viaplay

With profiles you have the opportunity to create your own activity list that doesn't clash with other viewers, to save your own favorites without....

My payment doesn’t go through

Change spoken languages ​​and subtitles

You can change the spoken language ​​and subtitles on the titles where we offer several alternatives. Options for spoken language are mainly....

Rent & buy movies on Viaplay

Cancel subscription

Are you a direct Viaplay customer or do you pay for your subscription through iTunes? Choose your payment method below and read more about how to....

Subscriptions & purchases on Apple devices

You can create a Viaplay account and start a subscription directly in your Apple device (iPhone, iPad, Apple TV*). You will then be charged through....

Functionalities on our devices

Here you can see what features are available on our platforms.

The image freezes/buffers continuously

Buffering issues are most often network related and therefore it is good to ensure that the network works properly. Viaplay uses something called....

Change your package

You can change your package at Reikningurinn minn. when you are logged in to your account at viaplay.is on a computer, alternatively on the web....

App and subtitle language settings

Information on Viaplay app and subtitle languages, including how to report missing or incorrect subtitles.

Payment on Viaplay

I have trouble with playing content

Why is a series or a movie no longer available on Viaplay?

Rights for series and movies are temporary, which means once the rights for a series or a movie end it will no longer be available for....

NHL on Viaplay

Tab navigation

If you prefer or need to use a keyboard instead of a mouse or touchscreen, we support various keyboard controls for navigating the website. Use the....

Two streams already in use

All Viaplay accounts are for personal use only and as a customer you have the possibility to have two streams on at the same time. This applies to....

Your devices

You can have up to five devices registered on your account. A device is for example a computer, mobile phone, tablet, gaming console or a Smart TV.....

Free trial on Viaplay

Viaplay offers all new customers a one week free trial. Watch all of our TV shows and movies directly by streaming on your Smart TV, tablet, mobile,....

Viaplay Households 

Updated Terms and Conditions

Price increase  

Advertisements on Viaplay

Overview of how advertisements work on Viaplay, where they appear, and how ad display varies by subscription package.

Airplay on Apple devices

With Airplay, you can mirror content from your iPhone or iPad directly to an Apple TV or Smart TVs with the TV app. To use Airplay, you need to....

Viaplay and Chromecast

Connect your mobile device or computer to a Chromecast and start streaming content on a big screen!

I can’t log in to Viaplay

When is a new episode, series or a movie published?

Sign language

On Viaplay you can easily search for the word “Táknmál” or click here to find all titles currently showing sign language. You can also see the sign....