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Check the reason for double charging


Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.

Reinstall the Viaplay app on your device


Guide on how to uninstall and reinstall the Viaplay app on mobile, tablet, smart TV, and game console.

Activate your discount code as a new customer


New customers guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues.

Activate your discount code as an existing customer


Guide to activate Viaplay discount codes for subscriptions or rental movies, including steps for troubleshooting offer issues. 

Create and manage a Viaplay household


A Viaplay household is a group of devices that use the same internet connection at the location where you usually watch Viaplay. The household is created by signing in to Viaplay through a smart TV, Apple TV, or another compatible TV box, and your....

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