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Error code 6002-6008
Error code 6002-6008 usually indicates a problem with the Content Decryption Module (CDM), which is responsible for DRM (digital rights management) and secure playback of content. If you receive this code, follow the steps below to try to resolve....
Activate your voucher code
Go to viaplay.is/redeem on a web browser to activate the offer.Enter your code in the window and click Nota. Enter the mail address you want to use the code with. If you are a new customer you need to create an account when....
Find the package you are being charged for
Can’t find a package even though you’ve been charged? This article shows how to find the Viaplay account with the active package.
Upgrade your Viaplay package
Information about how to upgrade your Viaplay package, when the upgrade takes effect, and how your payment is affected.
Charges from Viaplay when included via a TV provider
Are you being charged by Viaplay even though the service is included through your TV provider? Here you can see how to find and manage your package.
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