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Charges from Viaplay when included via a TV provider


Are you being charged by Viaplay even though the service is included through your TV provider? Here you can see how to find and manage your package.

Charged during free trial


Due to studio rights and for validating that you are 18 years of age, we ask for a payment method when signing up. We will then send an authorization request to your bank. It may look like a charge, but it's only a temporary reservation. It will be....

Audio and video settings


Lär dig hur du byter talspråk och ändrar videokvaliteten i Viaplay-appen.

Troubleshoot choppy video and buffering issues


Are you experiencing buffering or choppy playback on Viaplay? Here you can see how to test your internet speed and improve the connection for more stable streaming.

Available video quality on Viaplay


The table below shows the highest quality options available for different types of content on Viaplay. Note that exceptions to the highest available quality may occur, as your internet connection and the compatibility of the device you use always....

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