Profiles on Viaplay

With profiles you have the opportunity to create your own activity list that doesn’t clash with other viewers, to save your own favorites without mixing them up with the rest of the family, and to ensure that kids only can watch suitable content for their age. Spice up the look with fun profile pictures!

How do I create profiles?

When you create an account, you will also automatically get your own user profile. To create additional profiles click on your own name (in the top right corner) when you are logged in to Viaplay on a computer. There you can manage your current profile and add new ones.

On other devices, navigate to Menu from the three bars or Prófíll in the app. You can manage profiles on all devices except Apple TV, where you can only switch between existing profiles. If you create a new profile on e.g. your mobile device, it will automatically show up on Apple TV.

How many profiles can I create?

You can create up to 6 profiles. Out of those profiles the first one will always be the main profile and cannot be restricted with age limits etc. The remaining 5 profiles can be modified however you want.

How many can watch simultaneously?

You can stream on 2 devices at the same time. On mobile devices, you can also download a lot of material to offline mode. Read more about offline here

Kids' profiles and restrictions

Make sure the youngest in the family have a safe streaming environment by creating a kids profile. When creating a kids profile, you can choose to limit the displayed content by age. Default setting (kids profile) will limit access in the app to Kids sections and only show content suitable for children up to 12 years.

For children younger than 12 you can activate an additional filter for the content to be suitable for kids under 7 years old. This you can do by accessing the main/adult profile and entering the edit profile view.

For older kids/teens, you can create a regular profile and restrict the displayed content to suit for viewers up to 15 years old. To restrict purchases, read more below.

Set up a purchase lock

Avoid surprises and set a purchase lock on all single purchases (rental/purchase movies and PPV events). The lock will apply to all profiles and can be activated via Reikningurinn minn in the browser (click on your name in the top right corner).

Choose a 4-digit code in the settings and save it. Going forward you will be asked for this code every time you want to make a purchase on any of the profiles. No purchasable titles will be visible in a Kids profile (unless it’s already bought).

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