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Why you’re charged after cancelling


Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.

Functionalities on our devices


Here you can see what features are available on our platforms.

Downgrade your Viaplay package


Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.

App and subtitle language settings


Information on Viaplay app and subtitle languages, including how to report missing or incorrect subtitles.

Viaplay Households 


Viaplay Household is your device connected to the internet connection at home (or where you usually watch Viaplay). Viaplay Household is created when using your Smart TV*. All other devices that are connected to your Viaplay account via the same....

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