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App and subtitle language settings


Information on Viaplay app and subtitle languages, including how to report missing or incorrect subtitles.

Manage logged-in devices


Here we show how to see which devices are logged into your Viaplay account, how to log out one or all devices – and what to do if you find unknown devices. You can use up to five devices per day

Change payment method


This article shows how to change the payment method for your subscription, which payment methods are supported, and reasons why cards are declined during payment.

Downgrade your Viaplay package


Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.

Why you’re charged after cancelling


Are you still being charged after cancelling Viaplay? This article helps you check for binding periods, additional accounts, or whether your cancellation may not have gone through successfully.

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