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Get started with rental and purchase movies


Här kan du läsa om hur du hyr eller köper filmer i Hyr & köp, vad som gäller för hyrfilm (48 timmar) och köpfilm (tillgänglig så länge kontot finns kvar), samt hur betalning fungerar.

How Channels work


Här kan du läsa om hur du hittar och tittar på Kanaler i Viaplay i Sverige, hur du kan starta om vissa program upp till 48 timmar, och varför kanalutbudet kan variera beroende på paket, partner och rättigheter.

Message that the monthly payment failed


Did the payment for your subscription fail? The article shows how to check your balance, enable your card for online purchases, and change your payment method.

Incorrect charge


Zie je een onverwachte afschrijving van Viaplay? Ontdek hoe je gereserveerde bedragen, gratis periodes en de status van je abonnement controleert.

Fix the error “Your payment card could not be verified”


Fix the error “Your payment card could not be verified”. This article shows how to check 3D Secure, your balance, and what to do if the payment still does not work.

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