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Check the reason for double charging


Charged twice within 30 days for your Viaplay package? Here you can see how to check your payment history and the most common reasons.

Check why you are being charged without a Viaplay account


Do you see an unknown charge from Viaplay? This article explains what details you need to trace the payment.

Upgrade your Viaplay package


Information about how to upgrade your Viaplay package, when the upgrade takes effect, and how your payment is affected.

Find Viaplay account linked to a payment card


Hitta vilket Viaplay-konto du använder genom att söka med ditt betalkort. Logga in på viaplay.se och se vilka konton som matchar kortuppgifterna – om du inte får någon träff kan du prova med ett annat kort.

Downgrade your Viaplay package


Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.

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