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Downgrade your Viaplay package
Downgrade your Viaplay package. Information about downgrading packages, when the change takes effect, and how your payment is affected.
Charges from Viaplay when included via a TV provider
Are you being charged by Viaplay even though the service is included through your TV provider? Here you can see how to find and manage your package.
Understand how your billing is affected when your payment card expires
Understand how your payment is affected when your payment card expires and what you need to do to avoid interruptions to your Viaplay subscription.
Incorrect charge
Zie je een onverwachte afschrijving van Viaplay? Ontdek hoe je gereserveerde bedragen, gratis periodes en de status van je abonnement controleert.
Fix the error “Your payment card could not be verified”
Fix the error “Your payment card could not be verified”. This article shows how to check 3D Secure, your balance, and what to do if the payment still does not work.
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