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Incorrect charge
Zie je een onverwachte afschrijving van Viaplay? Ontdek hoe je gereserveerde bedragen, gratis periodes en de status van je abonnement controleert.
Fix the error “Your payment card could not be verified”
Fix the error “Your payment card could not be verified”. This article shows how to check 3D Secure, your balance, and what to do if the payment still does not work.
Check why you are being charged without a Viaplay account
Do you see an unknown charge from Viaplay? This article explains what details you need to trace the payment.
Information about our packages
This is a guide to our packages – what they include and what they cost.
Manage your account details
Manage your account details by signing in to Viaplay.com via a web browser. You cannot change your account details in the app. Open My account Go to Viaplay.com in a web browser. Sign in with your account details. Hover over your name in the top....
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