Change payment method
Change how you pay for your package or future purchases by updating the payment information on your account.
- Log in at viaplay via a web browser.
- Go to My account under the profile icon in the top right corner.
- Go to Payment information and select Account settings.
- Choose whether you want to pay with Klarna or a payment card.
- Follow the instructions on the page and confirm the change.
Giltiga betalsätt
You can pay with one of the following payment methods:
- Credit/debit cards: Mastercard, Visa, and Amex.
If your payment card is not accepted
A card may be declined for several reasons:
- The card is not Mastercard, Visa or Amex.
- The card is not issued by a Swedish bank.
- You are ordering via mobile – try using a computer or another web browser instead.
- Verified by Visa or Mastercard SecureCode is not activated.
- The card is blocked for online purchases – contact your bank or enable it in your online banking.
- There are not sufficient funds on the card (at least 1 SEK is required, even for trial periods).
