Change spoken languages and subtitles
Manage package
App and subtitle language settings
Sign language
Information about our packages
Log in and out of Viaplay
Screen reader (Text to speech)
Error message “The service is not available in your region”
Tab navigation
Start Viaplay on your Smart TV
Formula 1
Troubleshoot choppy video and buffering issues
Manage logged-in devices
Audio and video settings
Get a package via an Apple device
Viaplay abroad & VPN
Fix the error “Your payment card could not be verified”
Reinstall the Viaplay app on your device
Upgrade your Viaplay package
NHL season on Viaplay
Problem purchasing a package or rental/purchase movie
Change payment method
Activate a promo code
Viaplay via AirPlay on Apple devices
Downgrade your Viaplay package
Replay and rewind
Manage your account details
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 1001 on Samsung TV
Error code 9101 on Apple TV
Troubleshoot why your smart TV is not supported
Find the package you are being charged for
Change video quality in the Viaplay app
Change password and email address
Error code 6002-6008
Why you’re charged after cancelling
Cast Viaplay to Chromecast or Google TV
Check why you are being charged without a Viaplay account
Problem adding/updating a payment card
Problem activating a package as a partner customer
Cannot change package
Charges from Viaplay when included via a TV provider
Error code 5001 / 5002 / 5006
Fix choppy audio on Android TV
Find Viaplay account linked to a payment card
Incorrect charge
Available video quality on Viaplay
Content disappearing from Viaplay
Error code 4001 / 4002
Watch selected events with Pay-Per-View