Change spoken languages and subtitles
Sign language
App and subtitle language settings
Screen reader (Text to speech)
Tab navigation
Log in and out of Viaplay
Information about our packages
Get a package via an Apple device
Start Viaplay on your Smart TV
Fix the error “Your payment card could not be verified”
Viaplay abroad & VPN
Error message “The service is not available in your region”
Troubleshoot choppy video and buffering issues
Audio and video settings
Change payment method
Manage logged-in devices
Reinstall the Viaplay app on your device
Activate a promo code
Replay and rewind
Upgrade your Viaplay package
Problem purchasing a package or rental/purchase movie
Downgrade your Viaplay package
Charges from Viaplay when included via a TV provider
Find the package you are being charged for
How Channels work
Forgot password
Activity list
Problem adding/updating a payment card
Problem activating a package as a partner customer
Formula 1
Cannot change package
NHL season on Viaplay
Error code 9101 on Apple TV
Message that the monthly payment failed
Check the reason for double charging
Get started with rental and purchase movies
Incorrect charge
Understand how Viaplay broadcasts work
View purchase history and receipts
Activate purchase lock
Check which Viaplay package you have
Find Viaplay account linked to a payment card
Change billing date
Error code 2001 / 2002 / 2003 / 2004 / 2005
Change video quality in the Viaplay app
Watch sports in Ultra HD
Viaplay packages with ads
Error code 1001 on Samsung TV
Activate age restriction on a profile.
Error code 5001 / 5002 / 5006
