Change spoken languages and subtitles
Manage package
Sign language
App and subtitle language settings
Screen reader (Text to speech)
Tab navigation
Information about our packages
Log in and out of Viaplay
Start Viaplay on your Smart TV
Error message “The service is not available in your region”
Get a package via an Apple device
Audio and video settings
Manage logged-in devices
Troubleshoot choppy video and buffering issues
Upgrade your Viaplay package
NHL season on Viaplay
Change payment method
Viaplay abroad & VPN
Reinstall the Viaplay app on your device
Downgrade your Viaplay package
Formula 1
Activate a promo code
Fix the error “Your payment card could not be verified”
Charges from Viaplay when included via a TV provider
Viaplay via AirPlay on Apple devices
Problem purchasing a package or rental/purchase movie
Replay and rewind
Error code 1001 on Samsung TV
Why you’re charged after cancelling
Error code 2001 / 2002 / 2003 / 2004 / 2005
Find the package you are being charged for
Error code 9101 on Apple TV
Manage your account details
Change password and email address
Cannot change package
Change video quality in the Viaplay app
How Channels work
Problem activating a package as a partner customer
Error code 5001 / 5002 / 5006
Find Viaplay account linked to a payment card
Activity list
Problem adding/updating a payment card
Error code 4001 / 4002
Understand how Viaplay broadcasts work
Fix choppy audio on Android TV
Incorrect charge
Check which Viaplay package you have
Watch sports in Ultra HD
Error code 4001 / 4002
Change billing date
