Change spoken languages and subtitles
Manage package
App and subtitle language settings
Sign language
Information about our packages
Log in and out of Viaplay
Screen reader (Text to speech)
Error message “The service is not available in your region”
Tab navigation
Start Viaplay on your Smart TV
Formula 1
Troubleshoot choppy video and buffering issues
Manage logged-in devices
Audio and video settings
Get a package via an Apple device
Fix the error “Your payment card could not be verified”
Viaplay abroad & VPN
NHL season on Viaplay
Reinstall the Viaplay app on your device
Upgrade your Viaplay package
Problem purchasing a package or rental/purchase movie
Activate a promo code
Change payment method
Replay and rewind
Viaplay via AirPlay on Apple devices
Manage your account details
Downgrade your Viaplay package
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 9101 on Apple TV
Error code 1001 on Samsung TV
Troubleshoot why your smart TV is not supported
Error code 6002-6008
Cast Viaplay to Chromecast or Google TV
Change video quality in the Viaplay app
Find the package you are being charged for
Change password and email address
Check why you are being charged without a Viaplay account
Why you’re charged after cancelling
Problem activating a package as a partner customer
Problem adding/updating a payment card
Cannot change package
Error code 5001 / 5002 / 5006
Charges from Viaplay when included via a TV provider
Available video quality on Viaplay
Find Viaplay account linked to a payment card
Fix choppy audio on Android TV
Problems activating a value code
Watch selected events with Pay-Per-View
Content disappearing from Viaplay
Incorrect charge
