Change spoken languages and subtitles
Manage package
Sign language
App and subtitle language settings
Screen reader (Text to speech)
Tab navigation
Information about our packages
Log in and out of Viaplay
Start Viaplay on your Smart TV
Manage logged-in devices
Audio and video settings
Get a package via an Apple device
Error message “The service is not available in your region”
Change payment method
Troubleshoot choppy video and buffering issues
Reinstall the Viaplay app on your device
Viaplay abroad & VPN
Upgrade your Viaplay package
Downgrade your Viaplay package
Activate a promo code
Fix the error “Your payment card could not be verified”
Charges from Viaplay when included via a TV provider
NHL season on Viaplay
Problem purchasing a package or rental/purchase movie
Replay and rewind
Find the package you are being charged for
Formula 1
Error code 9101 on Apple TV
Forgot password
Cannot change package
How Channels work
Problem adding/updating a payment card
Understand how Viaplay broadcasts work
Find Viaplay account linked to a payment card
Activity list
Incorrect charge
Message that the monthly payment failed
Problem activating a package as a partner customer
Change billing date
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 5001 / 5002 / 5006
Check which Viaplay package you have
Error code 1001 on Samsung TV
Change video quality in the Viaplay app
Check the reason for double charging
Get started with rental and purchase movies
My List
View purchase history and receipts
Understand how your billing is affected when your payment card expires
Watch sports in Ultra HD
