Change spoken languages and subtitles
Manage package
App and subtitle language settings
Sign language
Screen reader (Text to speech)
Information about our packages
Log in and out of Viaplay
Tab navigation
Error message “The service is not available in your region”
Start Viaplay on your Smart TV
Troubleshoot choppy video and buffering issues
Formula 1
Audio and video settings
Manage logged-in devices
Get a package via an Apple device
Viaplay abroad & VPN
Fix the error “Your payment card could not be verified”
Upgrade your Viaplay package
Reinstall the Viaplay app on your device
Change payment method
NHL season on Viaplay
Problem purchasing a package or rental/purchase movie
Activate a promo code
Downgrade your Viaplay package
Viaplay via AirPlay on Apple devices
Manage your account details
Replay and rewind
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 1001 on Samsung TV
Error code 9101 on Apple TV
Change password and email address
Find the package you are being charged for
Change video quality in the Viaplay app
Why you’re charged after cancelling
Error code 6002-6008
Troubleshoot why your smart TV is not supported
Problem activating a package as a partner customer
Cannot change package
Charges from Viaplay when included via a TV provider
Check why you are being charged without a Viaplay account
Problem adding/updating a payment card
Error code 5001 / 5002 / 5006
Cast Viaplay to Chromecast or Google TV
Find Viaplay account linked to a payment card
Fix choppy audio on Android TV
Incorrect charge
How Channels work
Error code 4001 / 4002
Content disappearing from Viaplay
Available video quality on Viaplay
