Change spoken languages and subtitles
Manage package
App and subtitle language settings
Sign language
Screen reader (Text to speech)
Tab navigation
Information about our packages
Log in and out of Viaplay
Error message “The service is not available in your region”
Start Viaplay on your Smart TV
Formula 1
Troubleshoot choppy video and buffering issues
Manage logged-in devices
Audio and video settings
Get a package via an Apple device
Viaplay abroad & VPN
Upgrade your Viaplay package
Change payment method
Fix the error “Your payment card could not be verified”
Reinstall the Viaplay app on your device
NHL season on Viaplay
Problem purchasing a package or rental/purchase movie
Activate a promo code
Downgrade your Viaplay package
Viaplay via AirPlay on Apple devices
Replay and rewind
Manage your account details
Error code 1001 on Samsung TV
Error code 2001 / 2002 / 2003 / 2004 / 2005
Error code 9101 on Apple TV
Find the package you are being charged for
Why you’re charged after cancelling
Change video quality in the Viaplay app
Change password and email address
Charges from Viaplay when included via a TV provider
Cannot change package
Problem activating a package as a partner customer
Error code 5001 / 5002 / 5006
Troubleshoot why your smart TV is not supported
Check why you are being charged without a Viaplay account
Find Viaplay account linked to a payment card
Fix choppy audio on Android TV
Error code 6002-6008
Incorrect charge
Error code 4001 / 4002
Problem adding/updating a payment card
How Channels work
Content disappearing from Viaplay
Check which Viaplay package you have
Activity list
