Change spoken languages and subtitles
Manage package
App and subtitle language settings
Information about our packages
Log in and out of Viaplay
Sign language
Error message “The service is not available in your region”
Screen reader (Text to speech)
Start Viaplay on your Smart TV
Tab navigation
Formula 1
Troubleshoot choppy video and buffering issues
Manage logged-in devices
Audio and video settings
Get a package via an Apple device
NHL season on Viaplay
Viaplay abroad & VPN
Fix the error “Your payment card could not be verified”
Reinstall the Viaplay app on your device
Problem purchasing a package or rental/purchase movie
Upgrade your Viaplay package
Activate a promo code
Change payment method
Manage your account details
Viaplay via AirPlay on Apple devices
Downgrade your Viaplay package
Error code 2001 / 2002 / 2003 / 2004 / 2005
Replay and rewind
Error code 6002-6008
Troubleshoot why your smart TV is not supported
Cast Viaplay to Chromecast or Google TV
Error code 1001 on Samsung TV
Error code 9101 on Apple TV
Check why you are being charged without a Viaplay account
Change video quality in the Viaplay app
Change password and email address
Find the package you are being charged for
Why you’re charged after cancelling
Problem activating a package as a partner customer
Available video quality on Viaplay
Problem adding/updating a payment card
Problems activating a value code
Error code 5001 / 5002 / 5006
Cannot change package
Fix choppy audio on Android TV
Charges from Viaplay when included via a TV provider
Find Viaplay account linked to a payment card
Watch selected events with Pay-Per-View
Content disappearing from Viaplay
Error code 4001 / 4002
