Change spoken languages and subtitles
Manage package
App and subtitle language settings
Sign language
Screen reader (Text to speech)
Tab navigation
Information about our packages
Log in and out of Viaplay
Error message “The service is not available in your region”
Start Viaplay on your Smart TV
Troubleshoot choppy video and buffering issues
Audio and video settings
Manage logged-in devices
Get a package via an Apple device
Formula 1
Upgrade your Viaplay package
Viaplay abroad & VPN
Change payment method
NHL season on Viaplay
Reinstall the Viaplay app on your device
Fix the error “Your payment card could not be verified”
Downgrade your Viaplay package
Problem purchasing a package or rental/purchase movie
Activate a promo code
Viaplay via AirPlay on Apple devices
Replay and rewind
Error code 1001 on Samsung TV
Error code 9101 on Apple TV
Manage your account details
Error code 2001 / 2002 / 2003 / 2004 / 2005
Why you’re charged after cancelling
Find the package you are being charged for
Change video quality in the Viaplay app
Charges from Viaplay when included via a TV provider
Change password and email address
Cannot change package
Problem activating a package as a partner customer
Error code 5001 / 5002 / 5006
Find Viaplay account linked to a payment card
Fix choppy audio on Android TV
Error code 4001 / 4002
How Channels work
Problem adding/updating a payment card
Incorrect charge
Activity list
Understand how Viaplay broadcasts work
Error code 4001 / 4002
Check which Viaplay package you have
Message that the monthly payment failed
Troubleshoot why your smart TV is not supported
