Change spoken languages and subtitles
Manage package
App and subtitle language settings
Information about our packages
Log in and out of Viaplay
Sign language
Error message “The service is not available in your region”
Start Viaplay on your Smart TV
Screen reader (Text to speech)
Tab navigation
Formula 1
Manage logged-in devices
Troubleshoot choppy video and buffering issues
Audio and video settings
NHL season on Viaplay
Viaplay abroad & VPN
Reinstall the Viaplay app on your device
Get a package via an Apple device
Fix the error “Your payment card could not be verified”
Problem purchasing a package or rental/purchase movie
Upgrade your Viaplay package
Activate a promo code
Change payment method
Manage your account details
Viaplay via AirPlay on Apple devices
Error code 2001 / 2002 / 2003 / 2004 / 2005
Downgrade your Viaplay package
Error code 6002-6008
Cast Viaplay to Chromecast or Google TV
Troubleshoot why your smart TV is not supported
Replay and rewind
Error code 1001 on Samsung TV
Error code 9101 on Apple TV
Check why you are being charged without a Viaplay account
Change video quality in the Viaplay app
Change password and email address
Find the package you are being charged for
Why you’re charged after cancelling
Problems activating a value code
Available video quality on Viaplay
Problem activating a package as a partner customer
Problem adding/updating a payment card
Error code 5001 / 5002 / 5006
Fix choppy audio on Android TV
Create and manage a Viaplay household
Cannot change package
Find Viaplay account linked to a payment card
Watch selected events with Pay-Per-View
Content disappearing from Viaplay
Charges from Viaplay when included via a TV provider
