Change spoken languages and subtitles
Manage package
App and subtitle language settings
Sign language
Screen reader (Text to speech)
Tab navigation
Log in and out of Viaplay
Information about our packages
Start Viaplay on your Smart TV
Error message “The service is not available in your region”
Audio and video settings
Get a package via an Apple device
Troubleshoot choppy video and buffering issues
Manage logged-in devices
Upgrade your Viaplay package
NHL season on Viaplay
Change payment method
Formula 1
Viaplay abroad & VPN
Reinstall the Viaplay app on your device
Downgrade your Viaplay package
Fix the error “Your payment card could not be verified”
Activate a promo code
Problem purchasing a package or rental/purchase movie
Viaplay via AirPlay on Apple devices
Error code 1001 on Samsung TV
Replay and rewind
Charges from Viaplay when included via a TV provider
Error code 9101 on Apple TV
Why you’re charged after cancelling
Manage your account details
Error code 2001 / 2002 / 2003 / 2004 / 2005
Change video quality in the Viaplay app
Cannot change package
Find the package you are being charged for
Change password and email address
Problem activating a package as a partner customer
Error code 5001 / 5002 / 5006
How Channels work
Find Viaplay account linked to a payment card
Fix choppy audio on Android TV
Problem adding/updating a payment card
Activity list
Error code 4001 / 4002
Understand how Viaplay broadcasts work
Incorrect charge
Check which Viaplay package you have
Error code 4001 / 4002
Watch sports in Ultra HD
Change billing date
