Problem purchasing a package or rental/purchase movie
Cannot change package
Fix the error “Your payment card could not be verified”
Change payment method
Information about our packages
Message that the monthly payment failed
Check why you are being charged without a Viaplay account
Check which Viaplay package you have
Check the reason for double charging
Upgrade your Viaplay package
Downgrade your Viaplay package
Charges from Viaplay when included via a TV provider
Find the package you are being charged for
Understand how your billing is affected when your payment card expires
Find Viaplay account linked to a payment card
Incorrect charge
