Information about our packages
Fix the error “Your payment card could not be verified”
Problem purchasing a package or rental/purchase movie
Upgrade your Viaplay package
Change payment method
Manage your account details
Downgrade your Viaplay package
Check why you are being charged without a Viaplay account
Change password and email address
Find the package you are being charged for
Why you’re charged after cancelling
Problem adding/updating a payment card
Find Viaplay account linked to a payment card
Cannot change package
Watch selected events with Pay-Per-View
Charges from Viaplay when included via a TV provider
Incorrect charge
Message that the monthly payment failed
Check which Viaplay package you have
Change billing date
Check the reason for double charging
Understand how your billing is affected when your payment card expires
