Information about our packages
Fix the error “Your payment card could not be verified”
Change payment method
Upgrade your Viaplay package
Downgrade your Viaplay package
Problem purchasing a package or rental/purchase movie
Charges from Viaplay when included via a TV provider
Find the package you are being charged for
Forgot password
Problem adding/updating a payment card
Cannot change package
Message that the monthly payment failed
Incorrect charge
Check the reason for double charging
Find Viaplay account linked to a payment card
Check which Viaplay package you have
Change billing date
Understand how your billing is affected when your payment card expires
Check why you are being charged without a Viaplay account
