Change spoken languages and subtitles
Sign language
App and subtitle language settings
Screen reader (Text to speech)
Tab navigation
Error code 2001 / 2002 / 2003 / 2004 / 2005
Get started with rental and purchase movies
Activity list
View purchase history and receipts
Cannot change package
Reinstall the Viaplay app on your device
Activate purchase lock
Activate age restriction on a profile.
How Channels work
Find the package you are being charged for
Troubleshoot choppy video and buffering issues
Problem purchasing a package or rental/purchase movie
Error message “The service is not available in your region”
Log in and out of Viaplay
Start Viaplay on your Smart TV
My List
Audio and video settings
Fix the error “Your payment card could not be verified”
NHL season on Viaplay
Change video quality in the Viaplay app
Information about our packages
Check the reason for double charging
Find Viaplay account linked to a payment card
Upgrade your Viaplay package
Formula 1
Change payment method
Incorrect charge
Downgrade your Viaplay package
Viaplay abroad & VPN
Check which Viaplay package you have
Charges from Viaplay when included via a TV provider
Message that the monthly payment failed
Problem activating a package as a partner customer
Check why you are being charged without a Viaplay account
Watch sports in Ultra HD
Understand how Viaplay broadcasts work
Error code 1001 on Samsung TV
Error code 5001 / 5002 / 5006
Error code 9101 on Apple TV
Understand how your billing is affected when your payment card expires
Viaplay packages with ads
